Every word, no small print. Last updated 29 September 2026.
Enquiry
Your enquiry
When you send a brief, Fine Intent collects the name, email address, phone number, website, service choice and project context you provide. We use this information to receive, confirm and reply to your enquiry. Our email delivery provider processes the message and acknowledgement on our behalf. The form includes spam and rate protection and does not claim success unless the delivery service accepts the enquiry.
Phone
Phone numbers
Your phone number is collected so Fine Intent can respond to your enquiry. Submitting it does not give consent for promotional SMS, WhatsApp messages or automated marketing calls.
Booking
Booking
When you book a call, Fine Intent collects your name, email address, selected time and time zone, plus any optional phone number or website you provide. We use this information to check availability, create the calendar event and meeting link, invite the intended attendees and send your confirmation. Google Calendar and our email delivery provider process this information on our behalf.
Settings
Preferences and consent
Your light or dark choice, music and mascot settings, and cookie preferences are stored in your browser. Necessary storage keeps these choices working. Optional analytics and advertising tools remain disabled unless you allow the relevant category, and you can reopen Cookie preferences from the footer.
Measurement
Measurement
If analytics or advertising measurement is enabled, it is controlled by your consent choice. Fine Intent does not send enquiry names, email addresses, phone numbers, free-text messages or confirmation IDs to Google Analytics or Google Tag Manager.
Retention
How long we keep it
We keep enquiry and booking details only as long as we need them to reply, to deliver work you asked for, and to meet legal and accounting duties. Then we delete them.
Providers
Who else sees it
Only the services that help us run this site and reply to you, such as our hosting, calendar and email providers, and analytics or advertising tools if you allow them. Some of them may process information outside your country, under their own safeguards.
No selling
We never sell it
We don't sell your personal information, and we don't trade it with anyone. Advertising cookies, which some US state laws treat as sharing, stay off unless you allow them. If your browser sends a Global Privacy Control signal, we keep them off.
Rights
Your rights
You can ask to see, correct or delete what we hold about you, take back your consent, or object to how we use it. Wherever you live, email [email protected] and we'll reply within 30 days. If you're not happy with our answer, you can complain to your local data protection authority.
Children
Children
This site and our services are for businesses. We don't knowingly collect information from anyone under 18.
Contact
Questions and complaints
Email [email protected] with any question or complaint about your information. We acknowledge within two working days. If this policy changes, the date at the top of this page changes with it.